You do not need special commands — but GraftG does need enough detail to know what you mean. Here is what each type of message needs.
1 August 2026 · 4 min read
GraftG reads normal English, not a command language. When it says it did not understand, the message is nearly always missing one piece of information — or is trying to do two things at once.
"38 miles to the Hartley job" works. "Went to Hartley" does not — there is no distance. Include the number and a short description and it logs first time.
"Quote for Dave Jones, replace boiler, 2 days labour, £480 parts" has everything: who it is for, what the work is, and the money. Drop the customer name or all the figures and GraftG has to ask.
Send the photo by itself rather than attached to a paragraph of other instructions. Flat, well-lit, whole receipt in frame — see why a receipt fails to scan.
"45 miles to Smiths and quote them for a rewire" is two jobs in one sentence. Send them as two messages and both land cleanly.
Rephrase rather than repeat — the same wording will fail the same way. And if a specific phrasing keeps failing, it is worth telling us: email hello@graftg.co.uk so we can teach it.
No. You write in ordinary English. There are a few shortcuts like MILES REPORT or QUOTES for summaries, but everyday logging is just a normal sentence with the key details in it.
Because something it needs is missing — usually the distance on a mileage message or the price on a quote. Answer the question and it completes the entry; include that detail next time and it logs first time.
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